McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Paracetamol

£10.15

£10.15

Unit price

per

Panadol Extra Soluble Tablets Paracetamol Caffeine - 24 Soluble Tablets

Available From: Boots

Please note that you may need to be available to accept this delivery.
£3.85

£3.85

Unit price

per

Panadol Paracetamol Advance Pain Relief Tablets 500mg x16

Available From: Sainsburys

Panadol Advance 500mg Tablets Compack 16s How Panadol Advance Works Panadol Advance is formulated with Optizorb technology, unlike standard paracetamol tablets, has a quick release formula helping it to be absorbed faster than standard paracetamol tablets. Panadol Advance is also gentle on the stomach*...
£8.56

£8.56

Unit price

per

Calpol 6+ Years Sugar Free Suspension Sachets 12s

Available From: Superdrug

Product Informationeffective pain fever reliefcolour sugar freenew dosageFeatureseffective pain fever reliefcolour sugar freenew dosageProduct Specificationeach 5ml sachet contains 250mg paracetamol also contains maltitol e420 e218 and e216product code 902387ean 5010123711597Warning or Restrictions6 years advisorycontains paracetamoldo not give this medicine with any other paracetamolcontaining products...
£6.13

£6.13

Unit price

per

Panadol Extra Advance Painkillers 500mg Paracetamol & 65mg Caffeine Tablets x16

Available From: Sainsburys

Panadol Extra Advance Tablets 16s Panadol Extra Advance Tablets have a clinically proven dual active formula to provide you with more powerful pain relief than standard paracetamol. They helpfight tough pain including migraine, headache, backache, toothache, period pain, joint pain and the aches and...
£8.32

£8.32

Unit price

per

Panadol Paracetamol Liquid Capsules Fast Pain Relief x16 500mg

Available From: Sainsburys

Panadol 500mg Liquid Capsules Panadol Liquid Capsules are expertly formulated to provide rapid absorption and targeted pain relief. These liquid-filled paracetamol tablets are designed to offer migraine relief, headache relief, back pain relief, period pain relief, and they help combat toothache, muscular aches, and...
£8.31

£8.31

Unit price

per

Anadin Analgesic Triple Action Pain Relief Caplets 32

Available From: Boots

This Medicine is sold by BOOTS UK LIMITED at the professional discretion of a Boots pharmacist.Your order will be reviewed by a member of the pharmacy team at Boots, Parkway, Centrum 100, Burton-on-Trent, DE14 2WA (GPhC registration number 9010720).You can reach us by phone...
£3.32

£3.32

Unit price

per

Panadol Advance 500mg Paracetamol - 16 Tablets

Available From: Boots

Please note that you may need to be available to accept this delivery.
£5.51

£5.51

Unit price

per

Panadol actifast caplet 500mg G 10s

Available From: Boots

Please note that you may need to be available to accept this delivery.

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Panadol Extra Soluble Tablets Paracetamol Caffeine - 24 Soluble Tablets

Panadol Paracetamol Advance Pain Relief Tablets 500mg x16

Calpol 6+ Years Sugar Free Suspension Sachets 12s

Panadol Extra Advance Painkillers 500mg Paracetamol & 65mg Caffeine Tablets x16

Panadol Paracetamol Liquid Capsules Fast Pain Relief x16 500mg

Anadin Analgesic Triple Action Pain Relief Caplets 32

Panadol Advance 500mg Paracetamol - 16 Tablets

Panadol actifast caplet 500mg G 10s

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