McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer’s responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that’s the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer’s responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You’ll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier’s website.

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King Duvet Cover

£25.20

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£25.20

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George Home Spring Gonk King Duvet - Reversible Polycotton

Available From: ASDA

• White • Polycotton • Reversible
£25.20

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£25.20

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George Home White Daisy Guinea Pig Duvet Set - King

Available From: ASDA

• White • Polycotton • Reversible
£45.90

~~£0.00~~
£45.90

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George Home King Size TENCEL™ Duvet Set - White

Available From: ASDA

Create a minimalist feel in your bedroom with this white duvet set from George Home. Made from TENCEL™ Lyocell and cotton fabric for enhanced breathability and it comes with button fastenings to make laundry days a breeze. • White • Button fastening • TENCEL™...
£32.40

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£32.40

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George Home Green Stripe Seersucker Duvet King

Available From: ASDA

• Green & white • Polycotton
£44.20

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£44.20

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Stacey Solomon Lilac Bluebell King Duvet Set

Available From: ASDA

• Lilac • cotton • Includes 2 x pillowcases • 220 x 225cm • Machine wash - Yes • Tumble dry - Yes
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George Home Pink Floral Reversible King Duvet

Available From: ASDA

• Pink • Polycotton • Reversible

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£44.20

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Stacey Solomon Natural Stripe Duvet Set - King

Available From: ASDA

• Natural • Cotton • Includes 2 x pillowcases • Machine wash - 30c • Tumble dry - Yes

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£35.68

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£35.68

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Silentnight King Size Fleece Mattress Protector

Available From: Boots

The Silentnight fleecy mattress protector is perfect for keeping you warm and cosy on cooler nights, helping you to enjoy an extra snuggly sleep. Super soft to touch, the protector will not only add an extra layer of comfort but will also protect and...

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£159.98

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£159.98

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Beurer Komfort Heated Mattress Cover - King, Dual Control

Available From: Boots

Fully fitted heated mattress cover with soft cosy fleece Made from 100% luxuriously soft fleecy Polyeste Fully fitted with a deep elasticated skir Detachable controller(s) Fast heat up tim 6 heat settings including a pre-heat facilit Power light indicator shows when the blanket is...
£56.10

£56.10

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per

George Home White Cotton Waffle Duvet Set- King

Available From: ASDA

• White • Cotton

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King Duvet Cover

George Home Spring Gonk King Duvet - Reversible Polycotton

George Home White Daisy Guinea Pig Duvet Set - King

George Home King Size TENCEL™ Duvet Set - White

George Home Green Stripe Seersucker Duvet King

Stacey Solomon Lilac Bluebell King Duvet Set

George Home Pink Floral Reversible King Duvet

Stacey Solomon Natural Stripe Duvet Set - King

Silentnight King Size Fleece Mattress Protector

Beurer Komfort Heated Mattress Cover - King, Dual Control

George Home White Cotton Waffle Duvet Set- King

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