McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer’s responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that’s the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer’s responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You’ll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier’s website.

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Car Air Fresheners

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Jelly Belly Very Cherry Duo Vent Air Freshener

Available From: ASDA

The Duo Jewel Collection is great for a balanced fragrance with added sparkles! With clips to easily affix to car vents, the duo vent range is suitable for all car types. The iconic bean shape is made from EVA Polymer and lasts for 30...

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Aroma Car Dice Air Freshener - Gold, 30-Day Scent

Available From: ASDA

Gold Fragrance Last up to 30 days Polymer – a safe material incorporating fragrance which is released in the evaporation process. Cellulose – cellulose scented hanging freshener. The fragrance is released during the evaporation process. Remove the freshener from the foil. Hang the product...
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Jelly Belly Duo Vent Air Freshener - Blueberry Jewel

Available From: ASDA

The Duo Jewel Collection is great for a balanced fragrance with added sparkles! With clips to easily affix to car vents, the duo vent range is suitable for all car types. The iconic bean shape is made from EVA Polymer and lasts for 30...

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£12.63

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Febreze Car Vent Clip - Cotton Blossom (5 Pack)

Available From: Costco UK

Febreze Car Air Freshener with Odourclear technology continuously cleans away tough lingering odours from your car, leaving a light fresh scent up to 30 days. Unlike most car fresheners that mostly mask with fragrance, Febreze Car Freshener truly cleans away odours, leaving nothing but...
£5.55

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£5.55

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Febreze Unstoppables Car Air Freshener - Fresh Scent, 2ml

Available From: ASDA

Packed InBulgariaNet Content2 MillilitresProduct InformationFebreze Unstoppables Car Air Freshener vent clip continuously fights odours for freshness you keep noticing. Lasts up to 30 days. Unique Febreze Odourclear technology doesn't just mask but truly fights tough lingering odours such as food, pet, smoke and trash...
£3.70

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£3.70

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Febreze Car Air Freshener Starter Kit - 2ml, New Car Scent

Available From: ASDA

Packed InBulgariaNet Content2 MillilitresProduct InformationFebreze Car Air Freshener with Odourclear technology continuously fights tough lingering odours from your Car, leaving a light fresh scent up to 30 days. Discover the fresheness like the one of a new car. Unlike most car fresheners that mostly...
£6.13

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Little Joe Blue New Car Air Freshener

Available From: ASDA

Product InformationLittle Joe New Car Air Freshener

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Jelly Belly Very Cherry Duo Vent Air Freshener

Aroma Car Dice Air Freshener - Gold, 30-Day Scent

Jelly Belly Duo Vent Air Freshener - Blueberry Jewel

Febreze Car Vent Clip - Cotton Blossom (5 Pack)

Febreze Unstoppables Car Air Freshener - Fresh Scent, 2ml

Febreze Car Air Freshener Starter Kit - 2ml, New Car Scent

Little Joe Blue New Car Air Freshener

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Jelly Belly Very Cherry Duo Vent Air Freshener

Aroma Car Dice Air Freshener - Gold, 30-Day Scent

Jelly Belly Duo Vent Air Freshener - Blueberry Jewel

Febreze Car Vent Clip - Cotton Blossom (5 Pack)

Febreze Unstoppables Car Air Freshener - Fresh Scent, 2ml

Febreze Car Air Freshener Starter Kit - 2ml, New Car Scent

Little Joe Blue New Car Air Freshener

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