McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer’s responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that’s the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer’s responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You’ll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier’s website.

Sidebar

Beer & Cider

Discover a world-class selection of craft beers & ciders delivered straight to your door. Shop McGrocer for unbeatable worldwide shipping!

£4.90

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Aspall Draught Cider - 500ml Bottle - Medium Dry

Available From: Sainsburys

Description At Aspall, all of our cyders are gluten free and vegan friendly. Serving recommendation: Aspall is best served at 5°C in a chilled clean glass. Awards: Great Taste Award (2 stars), 2018, International Cider Challenge 2014 (silver), British Bottlers' Institute 2011 (gold) Pair...
£4.55

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Robinsons Old Tom Ale - 330ml Gold Award Winning Beer

Available From: Sainsburys

Beer Description Beer World Beer Awards United Kingdom - Gold Have you noticed how the best things in life seem to improve with time? Good wine, friendships and, of course, Old Tom. That's because the Strong Ale you now hold in your hands ages...
£9.80

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Inch's Medium Cider - 4x440ml Lightly Sparkling

Available From: Sainsburys

A Lightly Sparkling Cider Made with Apples Grown and Picked Within 40 Miles of Our Mill Cider. Description A Lightly Sparkling Cider Made with Apples Grown and Picked Within 40 Miles of Our Mill Cider. Local apples grown within 40 miles of our mill...
£23.80

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Bud Light Beer - 15 x 440ml Cans

Available From: Sainsburys

Always Brewed Using the Choicest Hops, Best Barley Malt, and RiceBrewed with 100% Ingredients of Natural OriginBud Light is 1.1% less than ABV than Budweiser.www.tapintoyourbeer.comTrademark registeredMobius Loop Description Always Brewed Using the Choicest Hops, Best Barley Malt, and Rice Brewed with 100% Ingredients of...
£8.75

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Carlsberg Danish Pilsner Lager Beer - 4 x 568ml Cans

Available From: Sainsburys

Probably the best beer in the worldCarlsberg Danish Pilsner is a crisp, refreshing & easy-drinking pilsner-style alcoholic lager with the perfect balance of bitterness and sweetness. With a rich heritage dating back to 1847 and one of the most well-known and recognised brands globally,...
£4.38

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Malvern Gold Medium Dry Cider - 500ml | Award-Winning Herefordshire Cider

Available From: Sainsburys

Description World Cider Awards - World's Best Non Sparkling Naturally gluten free Superior depth of flavour, bottled with lower carbonation Suitable for vegetarians, vegans & coeliacs Celebrate the art of cider making with our award winning medium dry Herefordshire cider. Grown in the shadow...
£3.85

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Theakston Old Peculier Ale - 500ml Bottle

Available From: Sainsburys

Premium ale Description Premium ale The legend Unpasteurised & Cold-Filtered to Protect the Truly Unique Flavour of Our Beer Seal of the official of the Peculier of Masham 1741 10c refund at collection depots/points in participating state/territory of purchase. Mobius Loop Nutrition Table of...
£18.87

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Thatchers Haze Cider: 10x440ml Cloudy Somerset

Available From: Sainsburys

Haze Cloudy Somerset Cider Description Haze Cloudy Somerset Cider Made with sweetest apples Gluten free Suitable for coeliacs, vegetarians and vegans Thatchers Haze is a cloudy premium cider crafted with specially selected eating apples to create a crisp sweet finish. It is the juice...
£11.38

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Kronenbourg 1664 Lager Beer - 4 x 568ml Pint Cans

Available From: Sainsburys

Premium lager. Description Premium lager. 1664 Bière is a premium crisp, golden and perfectly balanced lager beer. Brewed with hops from the Alsace region of France, famed for its rich gastronomy and brewing heritage. A taste suprême since 1664. 1664 Bière is a 4.6%...
£20.40

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Heineken Premium Lager Beer - 12 x 330ml Bottles

Available From: Sainsburys

Beer. Description Beer. Born in Amsterdam. Brewed since 1873. A crisp refreshing beer with a bitter profile to be enjoyed with good times. 5.0% ABV Enjoy the uniquely balanced and refreshing taste of Heineken®. Brewed for over 150 years with a ceaseless commitment to...